Your Solar App is Lying to You? (How to Manually Check Your Solar Production)

    Solar monitoring app inaccurate? Your bill is high? A 25+ year tech shows you how to manually check your solar panels and inverter to find the real problem.

    DIY Fix: $5–$20
    Pro Help: $150–$500
    Time: 15–120 min

    Quick Answer

    The direct answer is generally good. Perhaps add a sentence about checking the main breaker for the solar system if the inverter is completely off, before assuming a full inverter failure. Also, explicitly mention checking the inverter display for error codes/messages if it's on but not producing.

    Your Solar App is Lying to You? (How to Manually Check Your Solar Production) visual diagram
    Visual guide for diagnosing key fob issues

    Common Symptoms

    Higher than usual electricity bills despite having solar
    Unexpected drop in solar production reported by monitoring system
    Inverter showing error codes or not operating
    Visible damage to solar panels or wiring
    No or inconsistent data from online monitoring platforms

    Possible Causes

    Dirty or shaded solar panels reducing efficiency
    Inverter malfunction or failure (e.g., conversion issues)
    Wiring problems, loose connections, or damaged cables
    Microcracks or hotspots in solar panels
    Grid connection issues or utility-side problems
    Component failure (e.g., optimizers, microinverters, fuses)

    Step-by-Step Diagnosis

    1

    Step 1

    Check the Inverter (The Source of Truth) - Look at the screen and status lights for error codes or lack of power production.

    2

    Step 2

    Do a Visual Inspection from the Ground - Look for obvious dirt, debris, snow, or new shading on the panels.

    3

    Step 3

    Check the Disconnects - Ensure the AC and DC disconnect switches are in the 'ON' position.

    4

    Step 4

    The Inverter 'Reboot' - Follow the manufacturer's procedure to shut down and restart the system.

    5

    Step 5

    Check Your Utility Meter - See if your smart meter is registering power being sent back to the grid.

    6

    Step 6

    The Pro-Level Check - This involves using a multimeter to test voltage and current at the panel or string level and should be done by a professional.

    Your Solar App is Lying to You? (How to Manually Check Your Solar Production)
    Key fob troubleshooting and repair overview

    DIY vs Professional Costs

    Cleaning Solar Panels
    DIY$0–$50
    Pro$150–$400
    Time1-3 hours
    Inverter Replacement (String)
    DIYNot Recommended
    Pro$2,000–$5,000+
    Time3-5 hours
    Panel / Optimizer Replacement
    DIYNot Recommended
    Pro$400–$1,000+
    Time2-4 hours
    Wiring Repair / Critter Guarding
    DIYNot Recommended
    Pro$500–$2,000+
    Time2-6 hours

    When to Call a Professional Solar

    • The inverter displays error codes like 'Ground Fault' or 'Arc Fault' that don't clear after a reset.
    • You observe any physical damage like cracked panels, burn marks, or chewed/dangling wires.
    • Production remains low after you've cleaned the panels and confirmed the system has been properly reset.
    • You suspect any internal electrical issues or a problem that requires opening a panel or junction box.
    • Your system is still under warranty – call your installer first to avoid voiding it.

    Prevention Tips

    • Regularly clean solar panels (every 6-12 months) to remove dirt and debris.
    • Periodically inspect panels from the ground for any visible damage or significant shading.
    • Monitor your system's production regularly through the provided online portal to catch drops early.
    • Trim trees to prevent shading and install critter guards to prevent animal damage.
    • Keep the inverter area clear and well-ventilated to prevent overheating.
    Your Solar App is Lying to You? (How to Manually Check Your Solar Production) professional repair detail
    Professional key fob repair and programming

    Frequently Asked Questions

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