Sump Pump Failure (Troubleshooting & Fixes)

    Sump pump failed? A veteran tech's guide to fixing it fast before your basement turns into a lake. Learn the DIY tricks and when you need to call a pro.

    DIY Fix: $5–$20
    Pro Help: $150–$500
    Time: 15–120 min

    Quick Answer

    Okay, so here's the quick version. Your sump pump quit and the water's rising. Don't panic yet. Nine times out of ten, it's something simple. First, check the power. I know, I know, but you'd be surprised. Is the breaker tripped? Is it unplugged? Next, find the float switch and give it a lift; it's a common culprit for getting stuck. Could also be junk clogging the intake at the bottom. These initial checks are free. If the motor's just humming or dead silent after these checks, you're likely looking at a replacement, which could run $450-$900 for a professional installation, depending on the pump and labor.

    Sump Pump Failure (Troubleshooting & Fixes) visual diagram
    Visual guide for diagnosing key fob issues

    Common Symptoms

    Pump is completely silent when it should be running
    Water is rising in the sump pit and overflowing into the basement
    Pump is humming but not actually moving any water
    Grinding or rattling noises coming from the pump motor
    The pump runs constantly, even when the pit is empty

    Possible Causes

    Power outage or tripped circuit breaker, which is the most common reason for a non-running pump
    Clogged intake screen or discharge pipe from debris like dirt, gravel, or kids' toys
    A stuck or tangled float switch that fails to activate the pump when water levels rise
    The pump motor is simply worn out from old age, especially if it's over 7-10 years old
    An undersized pump that cannot keep up with a heavy volume of incoming water

    Step-by-Step Diagnosis

    1

    Step 1

    Check for power by ensuring the pump is plugged in and the circuit breaker hasn't tripped.

    2

    Step 2

    Manually lift the float switch to see if the pump motor kicks on.

    3

    Step 3

    Inspect the sump pit and the pump's intake screen for any debris that could be causing a clog.

    4

    Step 4

    Examine the exterior discharge pipe to make sure it's not blocked by leaves, debris, or ice.

    5

    Step 5

    Listen for the specific sound the pump is making - silence, a hum, or a grinding noise all mean different things.

    Sump Pump Failure (Troubleshooting & Fixes)
    Key fob troubleshooting and repair overview

    DIY vs Professional Costs

    Clearing a Clogged Pit or Intake
    DIY$0-10
    Pro$150-300
    Time1 hour
    Replacing a Separate Float Switch
    DIY$30-70
    Pro$200-350
    Time1 hour
    Replacing a Basic 1/3 HP Sump Pump
    DIY$150-300
    Pro$450-900
    Time2-3 hours
    Installing a New Pump + Battery Backup System
    Most Common
    DIY$500-1000
    Pro$1,200-2,700+
    Time3-5 hours

    When to Call a Professional Water Damage

    • If you smell burning or see any smoke coming from the pump or outlet.
    • When the motor is making loud grinding or screeching noises.
    • If the circuit breaker trips repeatedly, indicating an electrical short.
    • After you've performed all the basic checks (power, float switch, clogs) and it still won't work.
    • If you're not comfortable or experienced with working with plumbing and electricity simultaneously.

    Prevention Tips

    • Regularly test your pump by pouring a 5-gallon bucket of water into the pit.
    • Clean out debris and sludge from the bottom of the sump pit annually.
    • Install a battery backup sump pump for protection during power outages.
    • Ensure the exterior discharge line is clear of obstructions like leaves or ice.
    • Consider replacing any pump that is approaching 10 years of age before it fails.
    Sump Pump Failure (Troubleshooting & Fixes) professional repair detail
    Professional key fob repair and programming

    Frequently Asked Questions

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