Sewage Backup in House: A Technician's Guide to Troubleshooting & Fixes (2024)

    Seeing sewage backup in your tub or basement? A 25-year tech explains the causes (tree roots, clogs) and what to do *right now* to stop the damage.

    DIY Fix: $5–$20
    Pro Help: $150–$500
    Time: 15–120 min

    Quick Answer

    If sewage is backing up into your house, it's almost always a major clog in your main sewer line. First, stop using all water immediately – no flushing, no showering. Locate your main sewer cleanout, usually a capped pipe outside your house. If sewage is overflowing from the cleanout, the blockage is on your property, somewhere between the house and the street. If the cleanout is empty, the issue might be with the municipal sewer system, or a clog further down the line that isn't affecting your cleanout yet. This is typically not a DIY job. You'll need to call a professional plumber who can use a sewer camera to diagnose the problem and a powerful drain machine or hydro-jetter to clear it. Expect to pay a few hundred dollars just for the service call and initial clearing.

    Sewage Backup in House: A Technician's Guide to Troubleshooting & Fixes (2024) visual diagram
    Visual guide for diagnosing key fob issues

    Common Symptoms

    Gurgling sounds from toilets or drains when other fixtures are used.
    Water backing up into the lowest drains in the house, like a basement shower or floor drain, when using water elsewhere.
    Multiple plumbing fixtures backing up at the same time.
    A foul, distinct sewage odor coming from drains.
    Visible, dirty water or raw sewage coming up from floor drains or toilets.

    Possible Causes

    A major clog in the main sewer line from grease, 'flushable' wipes, or foreign objects.
    Tree roots growing into the sewer pipe, causing a dense blockage.
    Damaged, collapsed, or separated sewer pipes due to age or ground shifting.
    Heavy rainfall overwhelming the municipal sewer system, causing it to flow back into homes.
    A blockage in the city's main sewer line further down the street.

    Step-by-Step Diagnosis

    1

    Step 1

    Immediately stop using all water in the house.

    2

    Step 2

    Determine if the backup is affecting a single drain or multiple fixtures simultaneously.

    3

    Step 3

    Locate the main line cleanout pipe in your yard or basement.

    4

    Step 4

    Carefully open the cleanout cap to see if water is backed up there, which indicates a clog between the cleanout and the street.

    5

    Step 5

    If the cleanout is dry but fixtures are backed up, the clog is between the house and the cleanout.

    6

    Step 6

    If the cleanout is dry and fixtures are clear, but you suspect a problem, the issue could be with the municipal sewer system.

    7

    Step 7

    Call a professional for a sewer camera inspection to definitively identify the cause and location of the problem.

    Sewage Backup in House: A Technician's Guide to Troubleshooting & Fixes (2024)
    Key fob troubleshooting and repair overview

    DIY vs Professional Costs

    Main Line Clearing (Auger/Snake)
    DIYNot Recommended
    Pro$200-$600
    Time2-4 hours
    Main Line Hydro Jetting
    DIYN/A
    Pro$400-$1000
    Time3-5 hours
    Sewer Line Spot Repair (Excavation)
    DIYN/A
    Pro$2,000-$10,000+
    Time1-3 days
    Sewage Cleanup & Sanitization
    DIY$100+ (for gear)
    Pro$1,000-$7,500+
    Time2-5 days

    When to Call a Professional Water Damage

    • When more than one plumbing fixture is backing up at the same time.
    • As soon as you see raw sewage coming up from a drain, tub, or toilet.
    • If you open your main line cleanout and it's overflowing.
    • If you've tried to clear a single-drain clog with a plunger or small snake and it hasn't worked.
    • If you have recurring backups, which indicates a bigger problem like tree roots or a damaged pipe that needs a camera inspection.

    Prevention Tips

    • Never pour grease or cooking oil down any drain; dispose of it in the trash.
    • Do not flush anything other than human waste and toilet paper—especially not 'flushable' wipes, paper towels, or feminine hygiene products.
    • Install mesh screens on all shower and tub drains to catch hair.
    • If you have mature trees, schedule a preventative sewer line cleaning every 1-2 years to clear out encroaching roots.
    • Consider having a backwater prevention valve installed, especially if you live in a low-lying area or one with frequent heavy rains.
    Sewage Backup in House: A Technician's Guide to Troubleshooting & Fixes (2024) professional repair detail
    Professional key fob repair and programming

    Frequently Asked Questions

    Related Guides

    Sewage Backup in House: A Technician's Guide to Troubleshooting & Fixes (2024)

    Seeing sewage backup in your tub or basement? A 25-year tech explains the causes (tree roots, clogs) and what to do *right now* to stop the damage.

    Read guide

    Foundation Water Damage (Troubleshooting & Fixes)

    A veteran tech's guide to foundation water damage. Learn to spot signs like musty smells and cracks, understand causes, and find DIY and pro solutions.

    Read guide

    Comprehensive understanding of professional water damage restoration processes, including what experts look for, their procedures, and mitigation strategies for homes. Troubleshooting & Fixes

    A veteran tech's guide to a pro water damage checklist. Find out what we look for, the real process, and how to know when to call for help.

    Read guide

    Comprehensive water damage inspection checklist: What professionals look for, including common symptoms, causes, diagnostic procedures, repair options, costs, and prevention. Troubleshooting & Fixes

    A veteran tech's no-nonsense water damage inspection checklist. Learn what pros look for, how to spot trouble, and what it'll really cost to fix.

    Read guide

    Hot Water Heater Leaking Troubleshooting & Fixes (From a 25-Year Pro)

    Water heater leaking? A veteran tech shares emergency steps to stop the water damage now. Find out if it's a simple DIY fix or time to call a pro.

    Read guide

    Ice Dam Prevention (Troubleshooting & Fixes)

    Tired of ice dams wrecking your roof and leaking into your house? Here's a no-nonsense guide from a 25-year vet on how to fix 'em and stop 'em for good.

    Read guide

    Need Professional Help?

    Find top-rated water damage experts in your area

    Find Local Pros