So Your Car's Dead? How to Not Wreck It Worse with a Bad Tow (2024 Guide)

    Your car's broken down, don't let a bad tow make it worse. A veteran tow operator's guide on how to protect your ride and your wallet.

    DIY Fix: $5–$20
    Pro Help: $150–$500
    Time: 15–120 min

    Quick Answer

    Okay, here's the quick and dirty. Your car's on the side of the road and you need a tow. The biggest mistake you can make is not telling the tow company the truth about your car. Is it all-wheel-drive? Is it lowered? Got a fancy plastic bumper? Tell 'em. That way they send the right truck—usually a flatbed. All you gotta do is get your valuables out, put the car in neutral, and make sure the steering ain't locked. Don't let some rookie with a hook show up and shred your transmission. A basic local tow starts around $75-$200.

    So Your Car's Dead? How to Not Wreck It Worse with a Bad Tow (2024 Guide) visual diagram
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    Common Symptoms

    Vehicle is immobile and cannot be driven safely
    Car has quit unexpectedly on the road or in a driveway
    Vehicle is stuck in a difficult location, like a ditch, mud, or snow
    There is a risk of causing more damage by attempting to move the vehicle
    A DIY recovery attempt seems dangerous or could lead to personal injury

    Possible Causes

    Improper communication with the towing company about the vehicle's specifics, especially its drivetrain (AWD/4WD)
    Using the incorrect towing method for the vehicle, such as a wheel-lift for an all-wheel-drive car
    Failure to properly prepare the vehicle for towing by leaving it in park, with the parking brake on, or with the steering locked
    Attempting a DIY recovery with inadequate equipment like a simple rope or chain, leading to damage
    Not securing loose body panels or parts before transport, causing them to break off on the highway

    Step-by-Step Diagnosis

    1

    Step 1

    Perform a 360-degree walk-around of the vehicle to assess its condition, location, and any pre-existing damage.

    2

    Step 2

    Determine the vehicle's drivetrain (AWD, 4WD, RWD, FWD) by checking for badges or asking the owner.

    3

    Step 3

    Identify safe and secure towing points on the vehicle's frame, avoiding suspension components or plastic bumpers.

    4

    Step 4

    Check for and secure any loose parts, such as damaged body panels or mirrors, that could come off during the tow.

    5

    Step 5

    Confirm with the driver that the vehicle is in Neutral, the parking brake is disengaged, and the steering column is unlocked.

    6

    Step 6

    Determine if a flatbed is necessary due to the drivetrain, low clearance, or vehicle damage.

    So Your Car's Dead? How to Not Wreck It Worse with a Bad Tow (2024 Guide)
    Key fob troubleshooting and repair overview

    DIY vs Professional Costs

    Standard Local Tow (Hook-up + first 5-10 miles)
    DIY$0 (Not a DIY job)
    Pro$75 - $200
    Time1-2 hours
    Winch-Out / Ditch Pull (Basic)
    DIY$0 (Extremely dangerous to DIY)
    Pro$100 - $350
    Time1-3 hours
    Complex Recovery (Rollover, difficult terrain)
    DIY$0 (Requires specialized equipment)
    Pro$350 - $1,000+
    Time2-5+ hours

    When to Call a Professional Towing

    • The moment your car is undrivable or stuck in a location you can't easily get out of (ditch, mud, snow).
    • Any time you've been in an accident, as there may be unseen damage that makes the vehicle unsafe to drive.
    • If you lack the specialized equipment and knowledge to recover a vehicle safely, which is true for 99.9% of drivers.
    • When you hear any severe mechanical noises like grinding or clunking; driving further could destroy your engine or transmission.
    • Basically, if your car won't go and you're not a trained tow operator, you need to call a professional.

    Prevention Tips

    • Know your vehicle's drivetrain (AWD, 4WD, FWD, RWD) and communicate it clearly to the tow dispatcher.
    • Always request a flatbed tow for AWD/4WD vehicles, low-profile cars, or if you have any doubts.
    • Take photos of your vehicle from all angles before it is hooked up to document its condition.
    • Prepare your vehicle by putting the transmission in Neutral, disengaging the parking brake, and unlocking the steering wheel.
    • Remove all valuables and personal items from your car before the tow truck arrives.
    • If it's safe, stay with your vehicle during the loading process to observe and ask questions.
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